windows 10 crash minidump

Question

I have been having constant BSODs whenever I load into computer games full screen such as GTA V etc.

I have included a link to the mini dump so if anyone could have a look, it would be greatly appreciated.

Thanks

https://1drv.ms/u/s!AowyJbXK3weMpk00MAro95VhdcEi?e=gf2GD7

hotcakex · Answer

Hi,this is the cause of your problem:ddkmd.sys SYSTEM_SERVICE_EXCEPTIONis your graphic card driver up to date? does it only happen in GTAV or other games as well?there might also be a 3rd party program running that is causing interference. it could be anything related to display, GPU, monitoring etc

tdibble24 · Answer

HotCakeX&nbsp;&nbsp;Thanks for your reply, I've updates graphics drivers, and it still occurs, it happens in other games such as GTA SA, Minecraft java edition, ETS2. The only game I have been able to launch today is Cities skylines. MY graphics drivers are AMD readeon version 19.9.3. I have an AMD readeon RX 550 graphics card. Thanks for your help.

tdibble24 · Answer

A new mini dump has been added with the updated settings.https://1drv.ms/u/s!AowyJbXK3weMpk00MAro95VhdcEi?e=5ZSpIC

hotcakex · Answer

Could you give me a list of all the running programs and processes while the crash occurs?the new dump still points to the same problem: ddkmd.sys SYSTEM_SERVICE_EXCEPTIONdo you know when this problem started happening? like after installing a software or uninstalling one? after installing a new graphic driver? after installing a new Windows update? that would help finding the source of it.

tdibble24 · Answer

I don't use my computer that much during weekdays anymore, so couldn't tell you exactly when it started happening. I always install the latestest windows 10 updates.&nbsp;Software that is normally running when it occurs is : Mozilla fire fox, steam, rockstar games launcher.I first experienced the crash after installing the rockstar games launcher.

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windows 10 crash minidump