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Dmitry88
Copper Contributor
Jun 09, 2020

User can't login with correct credentials when domain is unreachable

Hi, I have an issue with Windows 10 version 2004 Enterprise. I've fresh installed win10 ver2004 on the new laptop. Entered it into domain, setup pass, PIN, fingerprint for user, everything worked fine. But when user went to another city and tried to login  laptop the problem appeared "password is incorrect" Pass, PIN and fingerprint doesn't work. The only thing helped in this situation is login by local administrator and connect via VPN to our corporate network, then he switched to his domain user and password started to work. But when he restarted laptop the problem comes up again. With previous version 1909 wasn't any problems like this. Looks like the problem with credential cash. I googled all info regarding this problem, nothing helped. Please help. 

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