Forum Discussion

Copper Contributor

Jun 09, 2020

User can't login with correct credentials when domain is unreachable

Hi, I have an issue with Windows 10 version 2004 Enterprise. I've fresh installed win10 ver2004 on the new laptop. Entered it into domain, setup pass, PIN, fingerprint for user, everything worked fin...

Dmitry88

Copper Contributor

Jun 09, 2020

Reza_Ameri-Archived

Thx Reza, I can't use Azure AD authentication because we have a hybrid infrastructure with on-premise AD

Reza_Ameri-Archived

Bronze Contributor

Jun 09, 2020

Dmitry88 in this case you may consider setup DirectAccess and replace it with VPN:

https://docs.microsoft.com/en-us/windows-server/remote/remote-access/directaccess/add-to-existing-vpn/enable-directaccess

I would say, it is a bit challenging.

Also check event viewer for the PC with problem and look around log files for time when it won't permit password, you may get some clue to troubleshoot it.