Forum Discussion
"The specified user does not have a valid profile" error on apps downloaded from Microsoft Store
Hi all,
We just updated from 1607 to 1709 in our production environment. I reimaged my machine recently to 1709 and went to the Windows Store to download the Windows Configuration Designer app. Upon launch, I get a message pointing to the installed exe in C:\Program Files\WindowsApps and stating "The specified user does not have a valid profile". I tested this with iTunes, another app from the store as well, and get the same result. A coworker of mine has the same behavior. Has anyone else experienced this?
Micah
I solved the problem by moving the folder with the install files from the WindowsApps (which is hidden by default) into a user folder (e.g. Documents) and start the executable from there.
WindowsApps directory seems to have insufficient permissions for standard users after the OS Release in April . At least ubuntu is now running again without any problem. I am using 1803 Build 17134.1
- Any Idea what the root cause of this could be? it randomly happens in both Win 10 and Win 11, Usually resolved by Windows updates, Sometimes comes back.
I faced this same issue many a times recently, i read the current best answer but changing installation location might be not very practical for normal user's because they might face other issue's
So in search of alternate solution i tried to access the read write permission of that folder and i found that while assigning the full access to the user i found out that the window showed an alert "Access Control Entry is Corrupt" you can see more on that on this forum https://answers.microsoft.com/en-us/windows/forum/all/access-control-entry-is-corrupt/4e3d5500-5c7d-4839-be4f-c269705561ca and to fix the problem the forum redirected to me another microsoft support page https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e by following this System File checker i was able to elimate the problem of valid profile.
So this method worked for me;
Please reach out for any queries related to this step.
Hope this will help!!!
Had no CloudPaging player. Solved by restarting the computer couple of times until Skype gets found by typing in the Start menu.
The issue reappears about 2 times a year, same actions help. Looks like something with app updates.- I'm running into this problem since today. I've Windows version : 10.0.18362.387. I don't know if this has anything to do with User right regarding C:\Program Files\WindowsApps, because I can't access it at the moment. I'm now trying to get access to this folder, using security tab, auditing and adding my own profile. It takes a while so it's too early to say anything useful. As of today: I cannot use MS Office, Skype, Spotify or even play games for that matter. Even after installing and rebooting the computer.... I can tell you: it's pretty annoying 😞
Do you have any other apps (not MS related) running in the background? I found that Cloudpaging player was the cause of my issues and once I had disabled that app, MS updated with no problems. CynthiaFridsma
[just] Quitting the "CloudPaging Player" app [from sysTray] did solve this issue for me.
Same here, any news from Microsoft regarding fixing the issue?
Windows Version 10.0.17763 Build 17763The problem is not exactly related to Windows. I have exactly the same problem with AppsAnywhere, the only way to get it solved is by waiting for a new release of CloudpagingPlayer, our University IT team gave me this information:
Hi Carlos,
Thanks for getting in touch with us about this.
Unfortunately, the issue is related to the version of CloudpagingPlayer (a component of AppsAnywhere) that is currently in use. We've been waiting on the release of a new version from the supplier, which resolves this issue, and we've scheduled the update to happen over the Easter break.
Until this has happened, unfortunately, this is a known issue that we're not able to resolve immediately.
Regards,
Kind regards,
Carlos
sergey_voronov1745 wrote:Same here, any news from Microsoft regarding fixing the issue?
Windows Version 10.0.17763 Build 17763careduroI too experienced this when using CloudPagingPlayer. I had to install it for something for my University, but I uninstalled it and everything works fine.
I am having the same problem while trying to open Sticky Notes. I mean, I had a lot of notes there and I never bothered to sysc them to the cloud (firstly because the laptop is not personal, it's from the company where I work).
First I had (and still have btw) a problem where I couldn't open the start menu, but I tried many things and they work one time only and then they stop working at all.
when I am able to get the UI working correctly and I open Sticky Notes I get that error (The specified...).I also tried exporting the Sticky Notes store file, but no luck, I can't even find the folder (and is not because is hidden) there just isn't any folder that contais that store file.
the worst thing is I had a buch of notes ONLY on sticky notes for quite a while and I planned to use/read all of them today on a meeting but this frick started happening yesterday (after I tried to do tricks with RDP/RDC) so I wasn't able to tell jack shift.
so far I had no luck...
ftr, my OS is W10 v1803
Hope this will help.
Try with the below
Go to your task bar and find "cloud-paging player" (maybe hide in the arrow their) right click on it and exit. After this every thing will work correctly.
This worked for me
- This was great info. Thanks!
Dear MayhemHack
Thank you for your help, as soon I removed Cloud Paging Player, everything started working properly again.
Kind regards,
Carlos
- You are a life saver this was the cause for me! I still had a cloud trial of creo running in the background. This caused my pc to think I was a different user and blocked me from all of my apps! Thank you!
yes, i have also been experiencing it since 10-12-18
Thomas SchoenemeyerMicrosoft
I solved the problem by moving the folder with the install files from the WindowsApps (which is hidden by default) into a user folder (e.g. Documents) and start the executable from there.
WindowsApps directory seems to have insufficient permissions for standard users after the OS Release in April . At least ubuntu is now running again without any problem. I am using 1803 Build 17134.1
I also had this problem. Your fix did not work for me. I found the app in the hidden WindwsApps. There was a corrupt/bad permission on that folder that might be part of the problem, but even after I corrected that, it would no work. I tried moving the iTunes like you suggest, but that would not work...
The solution for me was to (1) uninstall iTunes that I attempted to install from the store - that install was messed up and not able to be repaired. Then (2) download iTunes 64 straight from Apple (look close at their page & there is an option to get it straight, vice through the store). Once i got that installer, everything worked fine.
Thanks Thomas,
This is a good workaround for sure. I wonder if Microsoft is planning to address this issue with a permissions fix of some kind for that folder? Some apps do work, but the ICD and iTunes seem to be a couple that are affected at present. Thanks again for your response on this. It was definitely helpful.
Micah
I get this message with facebook messenger
windows 10 1909
i've tried re-installing - no luck
- Thomas SchoenemeyerI meant from the C:\Program Files\WindowsApps folder
