Forum Discussion
"The specified user does not have a valid profile" error on apps downloaded from Microsoft Store
- May 22, 2018
I solved the problem by moving the folder with the install files from the WindowsApps (which is hidden by default) into a user folder (e.g. Documents) and start the executable from there.
WindowsApps directory seems to have insufficient permissions for standard users after the OS Release in April . At least ubuntu is now running again without any problem. I am using 1803 Build 17134.1
Had no CloudPaging player. Solved by restarting the computer couple of times until Skype gets found by typing in the Start menu.
The issue reappears about 2 times a year, same actions help. Looks like something with app updates.
- CynthiaFridsmaOct 02, 2019Copper ContributorI'm running into this problem since today. I've Windows version : 10.0.18362.387. I don't know if this has anything to do with User right regarding C:\Program Files\WindowsApps, because I can't access it at the moment. I'm now trying to get access to this folder, using security tab, auditing and adding my own profile. It takes a while so it's too early to say anything useful. As of today: I cannot use MS Office, Skype, Spotify or even play games for that matter. Even after installing and rebooting the computer.... I can tell you: it's pretty annoying 😞
- JasonWatson2000Oct 03, 2019Copper Contributor
Do you have any other apps (not MS related) running in the background? I found that Cloudpaging player was the cause of my issues and once I had disabled that app, MS updated with no problems. CynthiaFridsma