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Rosy_888's avatar
Rosy_888
Copper Contributor
Aug 06, 2021

Remove a device from Microsoft account

Hello,

When I access to microsoft.com and clicking on my Microsoft account, the screen like the picture below is displayed. On Devices part, it showed my laptop info though I removed this device several times by this link https://support.microsoft.com/en-us/windows/remove-a-device-from-your-microsoft-account-dda2c664-9d57-e5db-acf0-67f14d5fdf3c. I hope this issue can be fixed. 

 

Thank you.



 

 

 

Microsoft
security
Security Center
windows 10

2 Replies

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  • Spigolo's avatar
    Spigolo
    Iron Contributor
    Aug 06, 2021

    Hi Rosy_888 

     

    If you currently use such device with your Microsoft Account, it will be readded to devices the moment after you remove it.

    To make removal successful you have to login with a local account or with a different account whatsoever.

  • KapilArya's avatar
    KapilArya
    MVP
    Aug 06, 2021
    You mean the device is not removed after you click on Remove device link on the Microsoft account page? Also, have you tried switching to local account and checked, if device is then removed from the Microsoft account page ?

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