Forum Discussion

Hao_S's avatar
Hao_S
Copper Contributor
Dec 27, 2025

HP support assistant optimize your performance on windows laptop not working

I can run HP support assistant but when I click optimize your performance nothing happens.  

Laptop specifications

HP Laptop 15-dw1xxx

Device Name LAPTOP-4TSL8KPJ

Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz

Installed RAM 8.00 GB (7.81 GB usable)

Graphics Card Intel(R) UHD Graphics (128 MB)

Device ID 9EEE07E5-D485-4F8E-9B13-D46EF5B002D1

Product ID 00325-81517-08523-AAOEM

System Type 64-bit operating system, x64-based processor

Bugs
hp
Windows10

1 Reply

  • Eamllopssin's avatar
    Eamllopssin
    Iron Contributor
    Dec 30, 2025

    Thank you for providing your laptop specifications. Based on your HP Laptop 15-dw1xxx with an Intel Core i5-10210U, 8GB RAM, and integrated Intel UHD Graphics, the steps and options I outlined earlier remain applicable.

Resources