Forum Discussion
HP support assistant optimize your performance on windows laptop not working
I can run HP support assistant but when I click optimize your performance nothing happens.
Laptop specifications
HP Laptop 15-dw1xxx
Device Name LAPTOP-4TSL8KPJ
Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
Installed RAM 8.00 GB (7.81 GB usable)
Graphics Card Intel(R) UHD Graphics (128 MB)
Device ID 9EEE07E5-D485-4F8E-9B13-D46EF5B002D1
Product ID 00325-81517-08523-AAOEM
System Type 64-bit operating system, x64-based processor
2 Replies
Sometimes security software can block certain features.
Temporarily disable your antivirus or firewall and try again.
Remember to re-enable after testing.
Thank you for providing your laptop specifications. Based on your HP Laptop 15-dw1xxx with an Intel Core i5-10210U, 8GB RAM, and integrated Intel UHD Graphics, the steps and options I outlined earlier remain applicable.
