Forum Discussion
Cumulative update KB5001330 fails to install
Hello Everyone ! I am getting an error for installing update KB5001330 Windows 10 version 20H2. I have no idea how to fix the issue. I have troubleshooted windows update but it wasn't helpful. I have made 4 back to back attempts to install KB5001330 but failed every time. I am looking for your kind help. The latest update has the same issue we had been facing with KB5000842 in the last two weeks
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Jauhar @ anyone who is still having this problem like I am, I was waiting to contact Microsoft Support again because ya'll said they still weren't helpful, but today I at least got a solid confirmation on a fix.
When I was chatting with an agent today, they told me "John, checking through my resources the issue in regards this KB is actually one that we are aware of and working on it to get it fixed it is actually a glitch and it nothing to worry about." "However I will need you to also be aware that an update will be release to fixed this issue in the coming week, I will need you to be a bit patient for this update to be rolled out."
Those are direct quotes from my Microsoft support chat, and language barriers aside, they gave me confirmation that a fix will be released in the coming week. Sit tight, and if anything just wait another week or 2 before contacting support, feel free to use the information in this comment when communicating with agents though.
In conclusion, a fix should be released in the next week or so as confirmed by a support agent, I'll attach a screenshot.
whiteboyjohn Hello dear ! Yes We a;; having facing issues with previously 2 released updates and MS has released KB5001391 but haven't installed yet. I will let you know when the update is installed. Lets hope for the best.
- Hello everyone!
Congratulations on the number of impressions! I want to pass on good information I have already installed the update KB5001391 on several computers and I must say that it was a trouble-free installation! Previous updates I did not have to repeat anything the first time was always the correct installation! If I had problems i would also look for help Good luck!
- Some good news at last 👍🏻
- How ? Could you please elaborate ?
- Finally, my problem is now fixed. And this is my step:
I suggest that you perform a repair/in-place upgrade.
Follow the instructions below.
A. Downloading the Windows 10 ISO file.
1. Download the tool (https://go.microsoft.com/fwlink/?LinkId=691209), and select Run. You need to be an administrator to run this tool.
2. If you agree to the license terms, select Accept.
3. On What do you want to do? page, select Create installation media for another PC and then select Next.
4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. (Select the same as the currently installed system on your PC)
5. In "Select which media you want to use", Select ISO file then click Next.
6. Select the download location then click Save.
7. Windows 10 ISO file will be downloaded,
B. Repair Upgrade installation.
1. Right-click Windows 10 ISO file and click Mount.
2. Open/run the Setup.exe.
3. The preparation starts
4. To get important updates, select Download and install updates. (Wait while checking for updates).
5. Accept the terms of the license agreement
6. The installation is ready to be applied, verify the information and ensure that "Keep personal files and applications is checked".
7. Click on Install to start the upgrade.
I hope this helps.Thank you for the advice Ariq, it worked for me. I used the "MediaCreationTool20H2" (opt. A). Just in case I created new hard drive image using "AOMEI Backupper" before the repair. The entire process took about 2 hours.
Microsoft should take more seriously problems like that, it's more than 2 weeks since the problematic update has been released.
- Same, I downloaded the tool from https://www.microsoft.com/en-us/software-download/windows10 and upgraded windows 10 to windows 10...
Weird but it worked, all updates are ok now. Best to run a disk cleanup afterwards.
Ari & Everyone!
I tried "Step A" in Ari's post with a twist and everything worked and I have all the latest updates with no issues so far.
I ran the tool MediaCreationTool20H2.exe from the link Ari posted but selected "Upgrade this PC now", was presented with Install Win10Home & Keep your data and apps, which I accepted and let it finish, it took about 5 hrs and after it finished, it downloaded all the following updates w/o a hitch:
KB4023057 (2021-03 20H2 Update),
KB5001391 (2021-04 20H2 Update Preview),
KB4601554 (.Net 3.5 and 4.8),
KB4577586 (Adobe flash removal).
I really think the culprit all along was KB4577586 trying to remove Adobe Flash, when there was NONE to uninstall, so the updates were crapping out; and for lucky people failing & rolling back, but not for the unlucky ones, thus, wreaking havoc on their machines.
It takes about 4-5 hrs because the "Upgrade this PC now" option will try to troubleshoot as well, so start early in the day.
Thanks Ari for the great detailed steps
- Thank You! It worked! At least, I no longer get 1330 as an error, and KB4023057 did install. I admit I was somewhat concerned that the process would wipe out all my data and programs, but your instructions were very clear, and the process provides the proper version AND the checkmark for retaining all information.
- I’ve just done a clean re-installation of Windows 10 & I’m still unable to install kb5001330.
- I also have the same problem. It is so annoying. It has been a week. I hope Microsoft can solve this problem as soon as possible.
Jauhar I have the same issue, this update has wreaked utter havoc on my machine. It has failed to successfully install at least 4 times now, but then keeps downloading the update again. The last error code I got was 0x80070005. I think that is a permissions error, but I am running as administrator. Again today, the update has been downloaded and my machine needs to restart, but I know that it won't be successful. I am at the mercy of Microsoft to send a new update that replaces this one before my machine can work properly again. In the meantime, I have a machine with almost constant 100% disk utilization that is super slow. I have already reinstalled the OS and still have this issue. Something in this update, or maybe a previous one that fully installed this past week, has corrupted something in my system, but I have searched everywhere I know and cannot resolve it. So frustrating!
ERA88 Hello, I wanted to update my situation, as I was finally able to successfully install the KB5001330 update late last night. As I posted, earlier, I had tried multiple time (4 or more I think) to install this update, and each time it failed at the very end. I was also unable to pause updates for 7 days (it was greyed out), so the update kept trying to install each time I did a restart. My Dell Inspiron laptop was constantly running at 100% disk utilization in Task Manager, making everything I did on the laptop very slow. In an effort to fix this yesterday, I tried many things, including disabling Windows Search and SysMain (previously called Superfetch), changing battery performance to Best Performance, changing minimum and maximum processor state to 100% (in control panel/power options/change advance power settings/processer power management. I also turned off my iCloud picture syncing. None of these things seemed to improve the 100% disk utilization.
However, at some point during the day I received a pop up notification that my system needed to restart to install an update. In all of the previous times attempting to install this update, I had never received this message, and I don't know what prompted it this time. Maybe the update was running in the background the whole time and finally completed, who knows? So, I went to restart, and sure enough, there was the option in Start/Power to update and restart, which had also not been there before. I made sure my files were backed up, and then I did the restart. The restart went through the process with the blue screen saying that updates were being installed, and it took about 20 minutes, then came up to a black screen for several minutes. Finally the sign-in screen appeared and I logged in, went to Windows Update, and it said that the update was successfully installed. I have no idea if any of the changes I did was the thing that finally enabled the update. Once my laptop was back up and running, it was still at 100% disk utilization. I turned Windows Search back on, which started the indexing process. I let that run, it completed, and after about 30 minutes my disk utilization went back to normal (4-5%). Also, the option to pause updates for 7 days was enabled, so I have done that to allow my machine to stabilize. I have not rolled back any of the other changes I did (SysMain, etc.). I hope that this information helps others to resolve their issues.
- Good to hear. Maybe the Update Fairy visited your PC last night 🙂
I'm running the (KB5001330).msu executable directly right now. I have a feeling it's going to fail as many of the previous .msu's failed too. I'm still on Win10H 20H2 19042.685.
What build do you show after the update, 1904(1 or 2).928?
I give up! I have reset my Lenovo PC to factory OEM 3x since January 2021. Yes, the Win10Home copy is legit and activated! Every update since Jan 2021 FAILS MISERABLY! There're a lot of useless or advanced information on these forums to sift through to make sense out of!! Some of them like DiskPart are too advanced for the rest of us to figure out. I don't want to reformat or re-partition my PC with Diskpart and end up wiping out my paid OEM version of Win10, only to turn around to pay more money to purchase a new license to Microsoft who has abandoned us here to fend for ourselves. I finally downloaded "wushowhide.diagcab" and hid all the updates for now, otherwise, about 10x a day they try to download again and update again sucking up my bandwidth & slowing down my system, only to fail again and again!! I've opened 3 tickets with Microsoft but they ignore helping and no one has got back to me! So we're left to post on these forums with a 1000 people chiming in how the updates worked for them giving advice to try this and that to no avail! And here we all are, still on here, in need of help!
- Absolutely ! No a single update has been successfully installed. No matter what you do , how many changes you bring , installation will still be failed. I don,t know how to inform MS directly. They're avoiding the fuss like nothing has happened
I have a relatively fresh Windows 10 Home install (a couple of months) and I'm stuck at this update for already a week. It keeps re-downloading the update and fails during the installation at 100% with 0x8007000d.
So far, it seems like nobody cares and the update was not retrackted, fixed, or replaced with a valid one. I wonder if Microsoft engineers bother to read these threads?!?
What a mess. I have 4 computers in my household that now can't install or fix any updates. All fail to install and won't let you back it out. It has been a week, and still not sign of a fix from Microsoft. The amount of combined accumulative time people have wasted due to the low quality release should trigger a class action lawsuit. More wasted time due to Microsoft fixing things that aren't broken on my system.
- I would not hold out much hope pf any quick fix. Apparently, Microsoft has known about this problem for months. In fact, 1330 appears to be an attempted fix of the previous one. Because they no longer employ software engineers, they are doing this hit or miss. Mostly miss.
Notice the lack of any response from Microsoft on this thread? They could care less, as long as Bill Gates has enough money to spend $3 billion teaching certain people not to put newborn infants on dirt floors.
- I have the same issue and I just don't bother updating it anymore because it keeps on telling me it failed to install.
Thanks for the confirmation. It seems obvious to everyone except Microsoft that they have a significant problem with that particular update. Perhaps someday they will actually hire some software engineers and fix it.
- Yeah this is getting really stupid now. I paused window updates for 7 days two days ago, just booted my laptop and windows slipped kb5001330 in anyways. Microsoft is really blowing it here. You cannot trust anything they put out anymore or even any hardware that has the name microsoft attached to it, like cell phones. I really don't think they even care that the company's reputation is so horrible, the headaches their messed up updates cause, and the complete CF which is synonymous with the trademark name which is microsoft.
Well 1st of all thanks everybody for your kind responses. My post got 40 thousand views within a week.
2nd I have installed KB5001330 but I had to make a fresh windows installed 19042.631 and then it went successful. I believe that KB5001330 isn't doing well and that my PC isn't going smooth so we have to wait for another final fix. I am thanking to all those have contributed and have helped the MS community by placing your precious views here. Cheers Pals -:)
- Ive been having the same issue. Except my error code is different. it is 0x8007000d.
