Forum Discussion
Cumulative update KB5001330 fails to install
Jauhar I have the same issue, this update has wreaked utter havoc on my machine. It has failed to successfully install at least 4 times now, but then keeps downloading the update again. The last error code I got was 0x80070005. I think that is a permissions error, but I am running as administrator. Again today, the update has been downloaded and my machine needs to restart, but I know that it won't be successful. I am at the mercy of Microsoft to send a new update that replaces this one before my machine can work properly again. In the meantime, I have a machine with almost constant 100% disk utilization that is super slow. I have already reinstalled the OS and still have this issue. Something in this update, or maybe a previous one that fully installed this past week, has corrupted something in my system, but I have searched everywhere I know and cannot resolve it. So frustrating!
- ERA88Apr 26, 2021Copper Contributor
ERA88 Hello, I wanted to update my situation, as I was finally able to successfully install the KB5001330 update late last night. As I posted, earlier, I had tried multiple time (4 or more I think) to install this update, and each time it failed at the very end. I was also unable to pause updates for 7 days (it was greyed out), so the update kept trying to install each time I did a restart. My Dell Inspiron laptop was constantly running at 100% disk utilization in Task Manager, making everything I did on the laptop very slow. In an effort to fix this yesterday, I tried many things, including disabling Windows Search and SysMain (previously called Superfetch), changing battery performance to Best Performance, changing minimum and maximum processor state to 100% (in control panel/power options/change advance power settings/processer power management. I also turned off my iCloud picture syncing. None of these things seemed to improve the 100% disk utilization.
However, at some point during the day I received a pop up notification that my system needed to restart to install an update. In all of the previous times attempting to install this update, I had never received this message, and I don't know what prompted it this time. Maybe the update was running in the background the whole time and finally completed, who knows? So, I went to restart, and sure enough, there was the option in Start/Power to update and restart, which had also not been there before. I made sure my files were backed up, and then I did the restart. The restart went through the process with the blue screen saying that updates were being installed, and it took about 20 minutes, then came up to a black screen for several minutes. Finally the sign-in screen appeared and I logged in, went to Windows Update, and it said that the update was successfully installed. I have no idea if any of the changes I did was the thing that finally enabled the update. Once my laptop was back up and running, it was still at 100% disk utilization. I turned Windows Search back on, which started the indexing process. I let that run, it completed, and after about 30 minutes my disk utilization went back to normal (4-5%). Also, the option to pause updates for 7 days was enabled, so I have done that to allow my machine to stabilize. I have not rolled back any of the other changes I did (SysMain, etc.). I hope that this information helps others to resolve their issues.
- Ken94110Apr 26, 2021Copper ContributorGood to hear. Maybe the Update Fairy visited your PC last night 🙂
I'm running the (KB5001330).msu executable directly right now. I have a feeling it's going to fail as many of the previous .msu's failed too. I'm still on Win10H 20H2 19042.685.
What build do you show after the update, 1904(1 or 2).928?- Ea5tham_Allc_urchApr 26, 2021Copper ContributorIf it's any help, I was on build 19042.867 when I was unable to install the KB5001330 update. With Microsoft remote assistance, I installed Windows full ISO version 19042.631 as downloaded by the engineer and then took on board the latest updates from that baseline. When the process finished, I ended up with version 19042.928 which is (fingers crossed) working perfectly.
- frustrated_userbkApr 26, 2021Brass ContributorI almost thought I too had gotten lucky! After reading your post, I tried once again to install. Usually, my update failed at the 20% Install mark. This time, it got all the way to 100%!!
Then I got a message that it "just couldn't" manage to complete!
Oh well, perhaps Microsoft will continue to have their sole software engineer keep trying to fix this.
- Ken94110Apr 25, 2021Copper Contributor
I give up! I have reset my Lenovo PC to factory OEM 3x since January 2021. Yes, the Win10Home copy is legit and activated! Every update since Jan 2021 FAILS MISERABLY! There're a lot of useless or advanced information on these forums to sift through to make sense out of!! Some of them like DiskPart are too advanced for the rest of us to figure out. I don't want to reformat or re-partition my PC with Diskpart and end up wiping out my paid OEM version of Win10, only to turn around to pay more money to purchase a new license to Microsoft who has abandoned us here to fend for ourselves. I finally downloaded "wushowhide.diagcab" and hid all the updates for now, otherwise, about 10x a day they try to download again and update again sucking up my bandwidth & slowing down my system, only to fail again and again!! I've opened 3 tickets with Microsoft but they ignore helping and no one has got back to me! So we're left to post on these forums with a 1000 people chiming in how the updates worked for them giving advice to try this and that to no avail! And here we all are, still on here, in need of help!
- JauharApr 26, 2021Iron ContributorAbsolutely ! No a single update has been successfully installed. No matter what you do , how many changes you bring , installation will still be failed. I don,t know how to inform MS directly. They're avoiding the fuss like nothing has happened
- Ken94110Apr 26, 2021Copper ContributorYes, Microsoft and most corporations hide their direct contact info and hide behind an arsenal of volunteer support team who don't have insider information or the technical know-how. I don't think anyone Pernille-Eskebo reads these forums or their internal support queue emails. I used to be in support, we used to get inundated with 1000's of emails per day, it's very hard to sift through them or read them all. A lot of people who are hired to read them, just filter out or ignore their emails. A lot of media magazines and websites, like PC Magazine, have done plenty of coverage on MS failed updates and you'd think Microsoft would notice, send out an apology letter, and recall the failed updates?! 😮