jvalois I faced the same issue but I could get over the issue by following the below steps :
In the remote desktop connection dialogue box, Click on Experience and uncheck 2 options - Persistent bitmap caching - Reconnect if the Connection is dropped
I have the same issue, only I'm running a 5-server RD farm. I have several users with the exact same laptop running the exact same image. The laptops are configured to only allow the user to get into a remote desktop session through an RD broker server. One and only one of these laptops is exhibiting this error. I have tried reimaging the laptop but to no avail. The RD environment is using only self-signed certificates that are automatically implemented by RD services. I'm at a loss as to where else to look. What could be so "special" about this one laptop?
jvalois had similar issue on Terminal server (2008R2) logging in from Win 10 1903. found out it was being caused by the RDP certificate. regenerated the Certificate and issue was resolved for us.
The description for Event ID 54 from source RDPDR cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\RdpDrDvMgr
The Terminal Server security layer detected an error in the protocol stream and has disconnected the client. Client IP: 10.1.2.34.
This is what I get from the event viewer, is there another place I can look at?
Is the issue related to loading of users onto the server?
Also, try changing the remote desktop setting on the server to allow connections from a computer running any version of Remote Desktop (less secure) to see whether the issue still exists. I did see this a few months back with an update.
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Hi Team,
My windows 10 users keep getting this error message many times when they try to log into RDP sessions.
They get this error for about 7 times then logged in.
I've looked around but don't have a good answer or findings.
The connection has been terminated because an unexpected server authentication certificate was received from the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your networkadministrator.
Were on 1903
","body@stringLength":"693","rawBody":"
Hi Team,
My windows 10 users keep getting this error message many times when they try to log into RDP sessions.
They get this error for about 7 times then logged in.
I've looked around but don't have a good answer or findings.
The connection has been terminated because an unexpected server authentication certificate was received from the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your networkadministrator.
Were on 1903
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connection terminated unexpected server authentication certificate windows 10","moderationData":{"__ref":"ModerationData:moderation_data:3804814"},"body":"
jvalois I faced the same issue but I could get over the issue by following the below steps :
In the remote desktop connection dialogue box, Click on Experience and uncheck 2 options - Persistent bitmap caching - Reconnect if the Connection is dropped
Clearing the cache would solve the issue.
Worth giving it a try...!
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I have several users with the exact same laptop running the exact same image. The laptops are configured to only allow the user to get into a remote desktop session through an RD broker server. One and only one of these laptops is exhibiting this error. I have tried reimaging the laptop but to no avail. The RD environment is using only self-signed certificates that are automatically implemented by RD services. I'm at a loss as to where else to look. What could be so \"special\" about this one laptop?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-06-01T08:48:37.133-07:00","lastPublishTime":"2021-06-01T08:48:37.133-07:00","metrics":{"__typename":"MessageMetrics","views":112895},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows10space/message:863394/message:2404713","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:786778":{"__typename":"User","id":"user:786778","uid":786778,"login":"dnbharti","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-09-09T00:10:24.401-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:786778"},"ModerationData:moderation_data:1647234":{"__typename":"ModerationData","id":"moderation_data:1647234","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1647234":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:786778"},"id":"message:1647234","revisionNum":1,"uid":1647234,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows10space"},"parent":{"__ref":"ForumTopicMessage:message:863394"},"conversation":{"__ref":"Conversation:conversation:863394"},"subject":"Re: connection terminated unexpected server authentication certificate windows 10","moderationData":{"__ref":"ModerationData:moderation_data:1647234"},"body":"
I found solution as IP conflict remote machine with other VM.
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jvalois had similar issue on Terminal server (2008R2) logging in from Win 10 1903. found out it was being caused by the RDP certificate. regenerated the Certificate and issue was resolved for us.
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bish0801 Can you please provide the instruction on how u have re-created the RDP Certificate?
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Is there anything in the Eventlog on the machine they are RDPing to?
Is the machine they are RDPing to also Windows 10 1903 or are they connecting to and RDSH server?
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The description for Event ID 54 from source RDPDR cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\\Device\\RdpDrDvMgr
The Terminal Server security layer detected an error in the protocol stream and has disconnected the client. Client IP: 10.1.2.34.
This is what I get from the event viewer, is there another place I can look at?
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Is the issue related to loading of users onto the server?
Also, try changing the remote desktop setting on the server to allow connections from a computer running any version of Remote Desktop (less secure) to see whether the issue still exists. I did see this a few months back with an update.
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