Cannot enrol in Windows 10 Extended Security Updates (ESU)

Question

Hello,I cannot enrol in Windows 10 Extended Security Updates (ESU).I have Windows 10 version 22H2 installed, including KB5063709. OneDrive is installed.I have tried several times via:&nbsp;Open Settings → Update &amp; Security → Windows Update. I can get to the screen that says "Enrol in Extended Security Updates to stay protected", but after I press 'next', I get a blank window with a wheel of death. After about a minute the window dies.Via a chat with one of the Microsoft support channels the problem may be relates to Windows Backup not working. I have tried several community articles to make this work, but cannot get it to work. I've also been told I need to go to Settings &gt; Accounts &gt; Windows Backup Make to make sure “Remember my apps” and “Remember my preferences” are turned on. but since I can't start Windows Backup, I cannot do this.Obviously with the deadline for registering for extended security deadlines approaching fast I am rather concerned...Please help.

wiggers · Answer

Have you resolved this issue yet. If not when you are in Settings/accounts are your sign in options visible. If not then the ESU update will not reveal. Sign in options problems can be found/resolved via services.msc.

Windows key+r and then type in services.msc and find sign in options and if disabled, right click to reveal properties, set to automatic, click on apply,click on start. Ensure this is now running.

Hope this helps.

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Windows key+R