Forum Discussion
"Absence of 'Shutdown or Sign Out >' Option in Windows 11 23H2 Start Menu for Admin Accounts"
In a surprising turn of events, the "shutdown or sign out >" option, along with other WinX menu options, has vanished from my Windows 11 23H2 admin account for several months now. Strangely, the option remains accessible on my user account.
Despite extensive Google searches and following numerous tutorials, no solutions have been effective in restoring these missing options. I've attempted various troubleshooting methods, including searching for corrupted Windows files, restoring system health, disabling startup applications, tweaking registry settings, and even swapping the WinX folder from the user account to the admin account, to no avail.
I have the same issue. I am running W11 Pro 24H2 build 26100.2605 with Windows Feature Experience Pack 1000.26100.36.0 . My computer is not on a domain - it is my home computer. Here is what I see when attempting to sign out - this occurs on both admin and normal accounts.
I don't see the point in showing both a list of other accounts and a "switch user" option - they both do the same thing.
- 1.Check for Windows Updates
Make sure your system is fully updated. Sometimes, missing features can be due to incomplete updates.
Go to Settings > Windows Update and check for updates.Check User Account Control Settings
2. Use Keyboard Shortcuts
If the option is missing but not completely disabled, you can still use keyboard shortcuts:
Alt + F4 can bring up the shutdown dialog if you're on the desktop.
Press Ctrl + Alt + Delete, then select the power icon in the bottom right corner.
3. Check Group Policy Settings
If you are on a managed network, group policies might disable certain features.
If you have access, check the Group Policy Editor:
Press Win + R, type gpedit.msc, and hit Enter.
Navigate to User Configuration > Administrative Templates > Start Menu and Taskbar.
Check for any policies related to shutdown options.Awesome, this worked for me. I disabled "Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands". Then changed it over to not configured. Thanks Tomasstes!
CharlesCarter Hey, saw your question while searching for a solution to what I think is the same problem. We're getting ready to push out 23H2 and August patches did this to us in our preprod environment. The new sign out popup was showing up for some accounts but not all.
After some mucking around in AD and with our Group Policies, I figured out that it was tied to a GPO setting that we had:
Computer->Policy->Admin Template->System->User Profiles->Delete Cached Copies of Roaming ProfilesIt was set to 'Enabled'; I switched to "Not Configured" and that solved the issue.
I don't know if this is exactly the same issue that you're seeing, but I hope that this helps. Good luck!
