Forum Discussion
error when sharing list
Hi all, MS support was not helpful, so hope you can support me in how to fix.
My wife and I we are using private @outlook.com accounts. We are heavy users of todo and we have some shared lists between our accounts. So far all good, all fine.
Now if i create a new list, no matter if in browser, ios app, .... i have to switch to another list and to switch back to see the share button. If i click it, there is the error that a problem has occured and link can't get created. Please try again. If i do so, it works and a link is created.
If my wife then tries to open such link, she gets the question if she wants to access list XYZ like it should be and it always was. If she does it, there is an error "the list was not found, please contact the person who shared with you.
We have the exact behaviour if she tries to share with me. The exisitng, already shared lists, are running well.
Any idea or thoughts, how to overcome this issue?
Greetings, Dennis
Hi all, seems like the software engeneer woke up ;) It is fixed and a least i was able to invite people to my lists and they accepted them and are in. So from my end no issue anylonger but have to admit i created lists like hell to be preparred when it breaks again :D
22 Replies
Hi all, seems like the software engeneer woke up ;) It is fixed and a least i was able to invite people to my lists and they accepted them and are in. So from my end no issue anylonger but have to admit i created lists like hell to be preparred when it breaks again :D
We have the exact same problem in our office!
microsoft: We also recommend to fix this bug with high priority!
It seems to be working today. Suddenly I was able to join the shared lists. I used the invitation link from the email sharing. Let's hope the problem is permanently resolved now.
I fan confirm that. Our links created a couple of days ago are working fine.
We are able to share lists again.
Fingers crossed this feature will not be "improved" again.
created two new users @outlook.de in my case. tried to share a list. failure from the beginning as stated above. "luckily" this seems to be a general issue and not only on my / our accounts. at least this is my guessing
good not beeing the only one, but how do we get hold of Microsoft to fix it? I had a call with the "tech support". They even where not knowlegable about the fact that private users can share lists between each other even it is written everywhere as core feature. They guided me to this tech community, but how do we reach out to Microsoft
Hi everyone
I’ve found a temporary workaround for the issue with sharing lists in Microsoft To Do.
If you right-click the list you want to share and select Sharing settings, you’ll see an option at the bottom called Manage access.
When you click Manage access, you’ll be taken to the setting Restrict access to current members.I discovered that if you enable this setting after sending the sharing link or inviting members, the list will appear for users who have registered.
I noticed this because I received an error message saying I couldn’t join the list, even though the person who sent me the invitation could see that I was added as a member.This is obviously not a long-term solution, but it can be used as a temporary workaround until Microsoft fixes the problem.
is it still working? when i add the toggle as you described, the link is no longer valid and my wife can't get in. I tried it in random orders but with no success. anyone else able to get this workaround done?
It still works for me.
The invitation link will not work because the setting that Restrict access to current members is turned on.
Therefore, it’s important to enable that setting only after the person who sent out the invitation link can confirm that everyone has been added as members.After that, the invited person needs to log in to Microsoft To Do, and then the list will appear in their view.
In short: the link will never work as a direct way to access the list. The only way to find it is by logging in at https://to-do.office.com/, where the list will then be visible.
I have the exact same problem.
We use MS 365 FamilyI have the same problem no matter if I try to share old (longtime existing) lists or new created lists. I tested it on Android todo app and Windows web browsers with the same error message as described above.
microsoft: One of the most important features of your "todo" does currently not work. I recommend to fix this bug with high priority.
I have exactly the same problem. On all devices, all operating systems, and regardless of the direction between the accounts.
The strange error when generating the first link is also identical. My app on Android reports that joining was successful, even though the exact same joining error occurred. And indeed, the list wasn't shared.
When my wife accepted the invite, here name was visible for a second in my ios app under "manage accounts" and then disappeared with the well known message on her end
same problem.
why is microsoft not addressing this?
