Forum Discussion
caseybookingapp
Nov 03, 2023Copper Contributor
We are getting an error message when our app tries to authorize with teams
We have an integration in our booking app that connects to a team account, and allows our system to generate a new team links with each new booking. Its worked fine for a long time. Now we are gett...
Sayali-MSFT
Microsoft
Nov 06, 2023caseybookingapp- Thanks for reporting your issue.
We are mainly responsible for Microsoft Teams app development related issues.
For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.
For question related to Microsoft Booking Microsoft Bookings
casey2240
Nov 06, 2023Copper Contributor
HI, this is regarding the teams app development.
This isnt related to the teams product/issues/failers. Its related to app development that should be authenticating with teams.s
We have a calendar app that is supposed to connect with teams. When an appointment is made in our system, we create a new event in teams, then request the URL back via API.
Currently when we attempt to authenticate the connection at set up, we get an error message saying that teams will not respond. This is new. Its worked for over a year just fine.
Our process is, our customer goes into our system, clicks on teams, then clicks connect. Up until now, it would connect the user in our system with the teams user in order to create the teams event and fetch the event URL. But now we get the error.
Support has been really tough, they have simply pushed me on to the next group now 8 times.
This isnt related to the teams product/issues/failers. Its related to app development that should be authenticating with teams.s
We have a calendar app that is supposed to connect with teams. When an appointment is made in our system, we create a new event in teams, then request the URL back via API.
Currently when we attempt to authenticate the connection at set up, we get an error message saying that teams will not respond. This is new. Its worked for over a year just fine.
Our process is, our customer goes into our system, clicks on teams, then clicks connect. Up until now, it would connect the user in our system with the teams user in order to create the teams event and fetch the event URL. But now we get the error.
Support has been really tough, they have simply pushed me on to the next group now 8 times.