Forum Discussion
Urgent: Teams app publishing process blocked - app does not appear in the store after approval
Hello Michael, your analysis is correct: the incident MO1093370 on the Microsoft 365 Service Health page is likely the root cause of your issue. When there is a service degradation affecting Teams infrastructure, app publishing, discovery, and update propagation can be delayed or blocked—even if uploads and releases appear successful in the Developer Portal and Admin Center.
Monitor the Service Health Dashboard for updates on MO1093370. Once Microsoft resolves the incident, app publishing and discovery should return to normal.
There is a direct connection between your publishing issue and the ongoing service degradation. Once Microsoft resolves MO1093370, your app should appear as expected. No action on your side is likely to resolve this until the incident is closed.
MicrosoftHello Michael, Thank you for your inquiry! Could you please provide more details about your issue? Specifically, it would be helpful to know:
- Reproduction Steps: What steps did you take leading up to the problem?
- Documentation Links: Are there any specific guides or documentation you followed?
- Teams Client Version: What version of the Teams client are you using?
- Code Snippets: If applicable, please share any relevant code snippets.
- Manifest Package: If you have one, could you include the manifest package for your app?
Providing this information will help us better understand your situation and assist you more effectively.
However, if you have any business-critical issue which need immediate attention, please raise a support request here:
https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&tabs=online