Forum Discussion
Setting Threshold for Monitoring Cal Quality
Hello
I want to set some thresholds for the Call Quality in Teams.
I have found some information here
Monitor call and meeting quality in Microsoft Teams - Microsoft Support
Use CQD to manage call and meeting quality in Microsoft Teams - Microsoft Teams | Microsoft Learn
But not alle values are there mentioned
I am looking also for
- Second Feedback Rating Avg
- Video Poor %
- Video Poor % Freeze
- VBSS Poor %
Where are these and also other measurements mentioned and their recommended values
Thank you
JFM_12
Prasad_Das-MSFTMicrosoft
JFM_12 - Could you please refer this document and let us know if it helps?
Hi Prasad
Thank you but I would like to have the recommended thresholds (numbers).I haven't found
- Second Feedback Rating Avg
- Video Poor %
- VBSS Poor %
What I have found in your document are
Frozen Video, Video Frame Loss, and Video Packet Loss: The default values are 1 percent for the degraded threshold, 5 percent for the excessive threshold, and a minimum of 15 call minutes.So I can configure a Power BI with conditional formatting.
Microsoft has not provided a full list with their recommendations
Do you have such links
Regards
Juan- Prasad_Das-MSFT
JFM_12 - There doesn't seem to be any such documentation available which explains that. To achieve your requirements, we recommend you give your feedback in Teams Feedback Portal.
