Forum Discussion

egetunca's avatar
egetunca
Copper Contributor
Apr 06, 2022
Solved

Notifications not showing up on mobile

Hey all!

 

We have a problem of sending notifications to mobile devices. Our notifications work perfectly on desktop but when it comes to mobile, they are nowhere to be seen. I attached some images, one from desktop, one from mobile. The top two activities on desktop don’t show up on mobile.

 

Even stranger this problem only happens on our production app. The test app seems to be working with no problems.

 

Our manifests are same for the test and production. Checked all the permisions, nothing...

 

Appreciate all the help we can get.

 

  • egetunca's avatar
    egetunca
    May 05, 2022

    Our issue was resolved by another Microsoft product group. It was a matter of whitelisting our app... Thank you for your help. Prasad_Das-MSFT 

    • egetunca's avatar
      egetunca
      Copper Contributor
      May be I wasn't clear. We are the developers of this Teams App and we are having this problem. Our app is not able to send notifications to mobile.

Resources