Forum Discussion

Copper Contributor

Apr 06, 2022

Solved

Notifications not showing up on mobile

Hey all! We have a problem of sending notifications to mobile devices. Our notifications work perfectly on desktop but when it comes to mobile, they are nowhere to be seen. I attached some images...

microsoft teams

egetunca
May 05, 2022
Our issue was resolved by another Microsoft product group. It was a matter of whitelisting our app... Thank you for your help. Prasad_Das-MSFT

Prasad_Das-MSFT

Microsoft

Apr 06, 2022

egetunca -

We are mainly responsible for Microsoft Teams app development related issues.

For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.

For general questions about Microsoft Teams please post your question on Microsoft Teams Community.

egetunca
Copper Contributor
Apr 06, 2022
May be I wasn't clear. We are the developers of this Teams App and we are having this problem. Our app is not able to send notifications to mobile.
- Prasad_Das-MSFT
  Microsoft
  Apr 07, 2022
  egetunca - Could you please share any sample code or repro steps so that we can test it from our end ?
  - egetunca
    Copper Contributor
    Apr 07, 2022
    Should I direct msg to you or share it here?