Forum Discussion

Iron Contributor

Nov 10, 2023

Not able to add bot app to teams group.

We have uploaded the manifest file in teams admin center and tried to add the app to a team group and we are getting the below error while adding the app. Also we are getting Internal se...

microsoft teams

Icon for Microsoft rank

Microsoft

Nov 13, 2023

Hello Lakshmi- Thanks for raising your query.
Could you please share your manifest package via removing PII data, so that we can verify it?
Also, please share the complete logs or error information, so that we can investigate your issue.

Thanks,

Lakshmi_145
Iron Contributor
Nov 14, 2023
Sayali-MSFT

Attached the network logs and manifest file,

We have collected the logs from the client team admin center where the actual issue was found. In the manifest file we have added the permission ChannelMessage.Read.Group and manifest file version is 1.11. Below is the error message that we are seeing in payloads. Also, this manifest file is working in many other tenants.

manifest.zip11 KB
admin.teams.microsoft.com_client_netwroklog_client_log.docx243 KB
- Sayali-MSFT
  Microsoft
  Nov 17, 2023
  Lakshmi_145 -
  
  Lakshmi_145 -We have tested this scenario, with the provided manifest and it is working fine from our end. As you mention for some tenant it is working fine.
  
  We are checking the provided logs with internal team and let you know the update.
  - Lakshmi_145
    Iron Contributor
    Nov 17, 2023
    Sayali-MSFT
    
    We have enabled the auto install option in the admin center and after that, we were able to add the app to the team. But we coudnt find the exact reason why it worked like that. Because in all other tennats, this option is disabled and still we were able to add the app to the teams group.
- Sayali-MSFT
  Microsoft
  Nov 14, 2023
  Hello Lakshmi_145-Thanks for sharing the information. We will test this and let you know the update.

Resources