Forum Discussion

ssj_springctin's avatar
ssj_springctin
Copper Contributor
Dec 07, 2023

New Teams - Desktop (banner) Notifications don't work with sendActivityNotification

Hello,

I am using sendActivityNotification graph API to send important custom topic activity notifications to the user. 

 

On the new Teams, the notification only shows up in the Activity feed, but not as a desktop notification (banner). This is true for both the desktop app and in the browser.

I have verified in the Teams Settings -> Notifications and activity section that the setting for my app is set to Show in Activity and banner.

 

Desktop notifications are seen as expected in the old Teams on both desktop (1.6.00.22378) and browser. 

    • ssj_springctin's avatar
      ssj_springctin
      Copper Contributor

      Hi Meghana-MSFT,
      Thank you for your response. 

       

      This issue is breaking a crucial feature in our application.

      Also, as per this announcement, users on old Teams will also be automatically migrated to the new Teams very soon. So, this is about to impact all our users.

    • huddie's avatar
      huddie
      Copper Contributor

      Hi Meghana-MSFT .  Please can we get a response ? This is still an issue and I'm on v24033.807.2716.7297 of New Teams. My Windows and Teams notifications are set up correctly.

  • huddie's avatar
    huddie
    Copper Contributor

    Since Meghana-MSFT 's profile on this forum has gone dormant (their last activity was in December), can someone from Microsoft please update us on this New Teams bug ?  Is it being addressed ?   This is still an issue and I'm on v24033.807.2716.7297 of New Teams. My Windows and Teams notifications are set up correctly.

      • huddie's avatar
        huddie
        Copper Contributor

        Meghana-MSFT and ssj_springctin , I've found a solution to this problem, which I was having with chat notifications.  Should would for SSJ's app notifications too I think.  Worth a try anyway as it worked for me.  The solution is here.

Resources