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Garrykevin's avatar
Garrykevin
Copper Contributor
Feb 03, 2023

ms teams app not listed in publish to org page

The app is approved and published to org. But in this page it's not visible.

You can see the bot is approved.

There is no user level policy restriction or anything. There is only one user and its admin.

 

  • Tom_Hartogs's avatar
    Tom_Hartogs
    Copper Contributor

    Garrykevin Sayali-MSFT 

    I am facing the same issue. I have uploaded an application (as an admin) to our organisation. While the status is approved, it is not yet published to the "Built for your organisation" section of the store. 

    Strangely enough, we have another application (created a while ago), that has exactly the same status in the admin dashboard, but this app is visible in the "Built for your organisation" section of the store. 

     

    Are there any other requirements the app has to meet or steps that we have to take to make the application available in this section?

    • Peter Philips's avatar
      Peter Philips
      Copper Contributor

      I am also experiencing this exact issue. This seems like a bug. I spent all weekend trying to get my apps to show up in the Teams app section. This was working earlier this week, but sometime around Friday it stopped working.

      • Tom_Hartogs's avatar
        Tom_Hartogs
        Copper Contributor

        Peter Philips For me they magically showed up this morning. Not really helpful/promising, but let's hope it was an internal issue that has now been solved.

  • Garrykevin -Have you done below steps:-

    1. Sign in to the Teams admin center and access Teams apps > Manage apps.

    2. Select Org-wide app settings.

    3. Under Custom apps, turn on or turn off Allow interaction with custom apps.

      After you allow the use of a custom app, your end-users can find it by selecting 
      Built for your org in the left navigation of Teams store.



      Reference document-Manage custom and sideloaded app policies and settings - Microsoft Teams | Microsoft Learn

    • Sayali-MSFT's avatar
      Sayali-MSFT
      Icon for Microsoft rankMicrosoft
      Garrykevin - Could you please confirm if your issue has resolved with with provided suggestions or still looking for any help? Thanks!
      • garry675's avatar
        garry675
        Copper Contributor
        Sorry for the late reply. interaction with custom apps is turned on for my account.
        But still apps are not listed
  • nico01580's avatar
    nico01580
    Copper Contributor

    Sayali-MSFT - I'm having the same issue

    I uploaded the app in the teams admin page (https://admin.teams.microsoft.com/policies/manage-apps), and checked that my org has the correct org-wide app settings to allow custom apps.

    After I uploaded the app, it didn't appear in the "built for your org" section.

    I removed it and uploaded it again a couple of times and it didn't work. I also waited for 1-2 business days to appear but it still nothing happens.

    Now, the "built four your org" section is missing entirely.

    The app has the following configuration:
    - Assignment Status: Everyone can install
    - Published status: Published
    - App status: Allowed

    In the Teams App -> Apps -> Manage your Apps -> Pending Requests section, it has the status "Approved".

    Do you have any advice on this ? What am I missing here ?

    Thanks !

    • kitthirasaki's avatar
      kitthirasaki
      Copper Contributor
      I'm also getting hammered with this. When I upload my app (or install it from the Developer Portal into my tenant).

      If I directly send people to the app deep link location, it allows them to "Request" permissions, but even though I've already given permissions from the Teams Admin side, and have everything set to open permissions, it gets stuck at that "Request permission" page and won't let them actually interact with the bot.
  • Hello Garrykevin, we tried uploading the app and it is working fine from our end. However it may take 3-5 business days for the app to be visible in publish to org page.
    Make sure you are following the steps suggested by Microsoft.
    • JP540's avatar
      JP540
      Copper Contributor

      Vaibhav-MSFT 

       

      I had the same problem with uploading an app from a vendor.  Upload successful but did not appear in the list.  Could not upload again.  I went to Org Wide Settings, and turned on the "Third-party apps" slider, but not the two below it.  That seemed to do the trick, or the latency period was coincidently up.  I can now see my app.  

       

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