Forum Discussion
Itay_Nadir
Dec 23, 2024Copper Contributor
Issues with PSI.bot Service Sample Code: Delays, Recording Problems, and User Experience Concerns
Hello, I am using the "PSI.bot service" sample code from the documentation for implementing real-time audio and video recording, and I am encountering several issues that impact the performance and ...
Nivedipa-MSFT
Microsoft
Dec 24, 2024
@Itay_Nadir - To address the issues you're encountering with the "PSI.bot service" sample code for real-time audio and video recording, here are some recommendations and potential solutions:
1. Bot Joining the Call
- Improving Join Reliability and Speed:
- Ensure your bot has the necessary permissions and is configured correctly.
- Optimize the bot's initialization sequence to reduce the time it takes to join calls.
- Use the Microsoft Real-time Media Platform for handling media streams efficiently.
- Implement proper error handling and retries in the bot's join logic to improve reliability.
- Invisible Participant:
- As of now, the bot cannot join as an invisible participant due to platform limitations. The bot will appear as a participant in the call.
2. Recording Issues
- Starting Recording Promptly:
- Make sure the bot's media initialization is done promptly after joining the call.
- Investigate the bot's logs to identify any delays or errors occurring during the recording start process.
- Ensure that the bot's media capabilities are fully initialized before starting the recording.
- Saving Video Directly as MP4:
- Use a library or framework that supports direct encoding of video streams into MP4 format.
- The Real-time Media Platform's API can help with handling media streams more efficiently.
- Associating Audio with Video:
- Use a media processing library that can synchronize audio and video streams.
- Ensure the media streams are properly synchronized before saving them.
3. Application Management
Adding the Bot to Meetings Easily:
- Implement a service that can automatically add the bot to meetings based on certain criteria or triggers.
- Utilize Graph API to manage the bot's participation in meetings programmatically.
Stabilizing Bot Behavior and Improving User Experience
- Error Handling and Logging:
- Implement comprehensive error handling and logging to identify and resolve issues quickly.
- Monitor the bot's performance and behavior in real-time to detect and address problems promptly.
- Testing and Optimization:
- Continuously test the bot in various scenarios to ensure stability and reliability.
- Optimize the bot's code and configuration to handle edge cases and improve performance.
By following these recommendations and leveraging the capabilities of the Real-time Media Platform and Graph API, you can improve the performance, reliability, and user experience of your bot service.
Doc References: