Forum Discussion

Copper Contributor

Aug 13, 2024

Error when inviting the bot to a meeting: Server Internal Error. DiagCode: 500#7117.@

We have created a solution that invites the Microsoft Teams media bot to an online teams meeting. Unfortunately the bot does not always seem to join the call. In these cases; We only receive the...

Copper Contributor

Aug 14, 2024

Meghana-MSFT

We used the following project as baseline for our own:

https://github.com/microsoftgraph/microsoft-graph-comms-samples/tree/master/Samples/PublicSamples/PsiBot

It's a fully functional solution that invites a bot that is registered in azure to your microsoft teams call.

There's a lot of fluff around the project, but it boils down to the invitation of the bot. Which is invoked on this line of code, which is called as HTTP POST request to the JoinCallController
https://github.com/microsoftgraph/microsoft-graph-comms-samples/blob/f2f7cf50073dee5630948503d1f74a540e6691b0/Samples/PublicSamples/PsiBot/PsiBot/PsiBot.Service/Bot/BotService.cs#L165

Is it possible for you to look into the server logs to see why this error is triggered? I think that having the description of this error message would bring us a long way.

Meghana-MSFT

Former Employee

Aug 16, 2024

Thank you for the additional information, we will check this internally and get back to you.

bubuchenko
Copper Contributor
Aug 19, 2024
I opened a github issue here with more information:

https://github.com/microsoftgraph/microsoft-graph-comms-samples/issues/750
- Meghana-MSFT
  Former Employee
  Aug 20, 2024
  We shared call Id and other details with engineering team, we will get back to you.
  - Meghana-MSFT
    Former Employee
    Aug 21, 2024
    Engineering team is responding on the above mentioned Github thread. Please follow that thread - https://github.com/microsoftgraph/microsoft-graph-comms-samples/issues/750