Forum Discussion
JFM_12
Sep 05, 2025Iron Contributor
Deleting AutoAttendants and CallQueue
Hello There are commands to delete AutoAttendants and CallQueue. But I get allways an error "Can't remove the Auto Attendant. Auto Attendant is still referenced by Endpoints Ids" Even if all Re...
JFM_12
Sep 09, 2025Iron Contributor
Hello Prasad_Das-MSFT
Yes I do. But there is no way to remove because of these dependencies.
One possibility to delete with multiple steps
1. Delete Caller ID from CallQueue
2. Adjust the exception in the CallQueue
3. Remove CallQueue
4. Remove AutoAttendant
Regards
JFM_12
Prasad_Das-MSFT
Microsoft
Sep 26, 2025We duplicated the problem and by removing the RAs from the AA we were trying to delete we were able to delete the AA even if other AAs and CQs referenced the AA directly or through the RA that used to be assigned to it.