Forum Discussion
Deleting AutoAttendants and CallQueue
Hi Prasad_Das-MSFT
Thank you very much for your reply.
I have deleted the resource accounts a day before and they are still showing in the AA/CQ.
I need to delete about 40 AA and 80 CQ. Doing manually is needs time.
Is there another way to handle this?
Regards
JFM_12
MicrosoftJFM_12 , You're trying to delete an AA in TAC or via PS? What are the steps you're following?
Are you using this PS Command?
Remove-CsAutoAttendant (MicrosoftTeams) | Microsoft Learn
Remove-CsCallQueue (MicrosoftTeams) | Microsoft Learn
Hello Prasad_Das-MSFT
Yes I do. But there is no way to remove because of these dependencies.
One possibility to delete with multiple steps
1. Delete Caller ID from CallQueue
2. Adjust the exception in the CallQueue
3. Remove CallQueue
4. Remove AutoAttendant
Regards
JFM_12