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JFM_12's avatar
JFM_12
Iron Contributor
Jan 09, 2024

CQD - QER

Hello
I am using CQD or QER (Power BI) for statistics.

 

The criteria "Second UPN" delivers me the information, when (date, time) the user has called

I can also add some information like Teams Version etc.

 

My goal is to have only the user without the time criteria. So to have a status of the user.

That means 

- Users

- Teams Version 

- etc.

without date of calls and quantity of calls

 

Thank you for your answer

 

JFM_12

 

 

3 Replies

    • JFM_12's avatar
      JFM_12
      Iron Contributor
      Hello ChetanSharma
      It is about CQD (Call Quality Dashboard) and Statistic.
      This feature is a possibility within the Admin Center of Teams.
      Regards
      JFM_12
      • Prasad_Das-MSFT's avatar
        Prasad_Das-MSFT
        Icon for Microsoft rankMicrosoft

        JFM_12 - To achieve your requirement, you can leverage the Teams app usage report in Partner Center or the Developer Portal for Teams. To obtain user status information without the date and quantity of calls, you can follow these steps:

        1. Access the Teams app usage report in Partner Center or the Developer Portal for Teams.
        2. Look for the section that provides information about users and their engagement with your app.
        3. Identify the relevant metrics and columns that provide user status information, such as the user's Teams version, app usage frequency, or any other relevant data points.
        4. Use the available filtering or column customization options to remove the date and quantity of calls from the report view.
        5. Export the modified report to a CSV file for offline analysis if needed.

        By customizing the report view and removing the date and quantity of calls, you can focus on obtaining user status information, such as the user's Teams version, without the specific details of each call.
        Ref docs:

         

         

        Thanks, 

        Prasad Das

        ------------------------------------------------------------------------------------------ 

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