Forum Discussion
Content of iframe embed of In-meeting app turns grey
Hi,
we have a working integration with MS Teams. We've built it upon In-meeting app experience.
Some of our customers started to complain that shortly after the integration app starts to load, whole embed iframe becomes grey (HTML document is empty, console is clean).
Their experience looks like this:
Not much is going on there, right? 🙂
We've tried to investigate what's wrong, trying to debug it on our part. During the debug session with client, we were unable to open DevTools of this iframe (customer has Developer Preview with Upload of custom app turned on).
Once the page turns grey, the whole debugger gets disconnected, so we were unable to continue with debug session.
Version of Teams where this bug was reproduced: 1.5.00.8070 (32-bit) / 1.5.00.8773 (64-bit) both Windows.
We also have customers on Mac reporting same behaviour.
We think, that it might be issue https://github.com/electron/electron/issues/21834, but it is difficult to confirm.
If you need any further info, please let me know. I will be glad to help.
Thank you!
Marek
16 Replies
Sayali-MSFTMicrosoft
MarekSolvingTeamsIssue - Could you please share the repro steps, so that we can try it from our end?Sayali-MSFT we are experiencing this issue with Slido added as in-meeting app
https://appsource.microsoft.com/en-us/product/office/WA200002357?tab=Overview
We create new meeting in Teams calendar, add invitees, then we add Slido to event.
Once the meeting is running, some attendees are displayed grey rectangle instead of iframe with Slido app.- Sayali-MSFTMarekSolvingTeamsIssue -We are unable to repro the scenario .Could you please update the Teams version and check it once?
- We are looking into this, we will get back to you.
