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MaskedCucumber's avatar
MaskedCucumber
Copper Contributor
May 02, 2025
Solved

Compliance recording bot call establishment delay

Hello, I have a compliance recording bot, running for US companies, declared in my tenant. Customers are complaining about long call establishement delays. When looking for Microsoft IP that chann...
  • Nivedipa-MSFT's avatar
    Nivedipa-MSFT
    May 15, 2025

    @MaskedCucumber - Based on the issues you've described, it does seem like the problem is specific to the customer's tenant environment, especially since the bot works fine in other tenants.

    • Compare Teams policiescompliance recording settings, and network configurations between the working and non-working tenants.
    • Check for conditional access policiesnetwork security groups, or firewall rules that might affect Graph API or media traffic.

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