Forum Discussion
MaskedCucumber
May 02, 2025Copper Contributor
Compliance recording bot call establishment delay
Hello, I have a compliance recording bot, running for US companies, declared in my tenant. Customers are complaining about long call establishement delays. When looking for Microsoft IP that chann...
- May 15, 2025
@MaskedCucumber - Based on the issues you've described, it does seem like the problem is specific to the customer's tenant environment, especially since the bot works fine in other tenants.
- Compare Teams policies, compliance recording settings, and network configurations between the working and non-working tenants.
- Check for conditional access policies, network security groups, or firewall rules that might affect Graph API or media traffic.
MaskedCucumber
Jul 17, 2025Copper Contributor
Hello Nivedipa-MSFT​ ,
Something was wrong with customer's network.
I have no further information on the source of the problem, though.
Thanks !