compliance recording bot

3 Topics

Compliance Recording Bot invite coming from unknown subnet
Hello, As of this morning, all my compliance recording bots fail to record my personal account. Invites are filtered by FW, with this IP range configuration, as stated https://learn.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-worldwide 52.112.0.0/14 52.122.0.0/15 When disabling firewall rules, invites are coming through. And are originated from 9.163.189.144 or 20.82.235.109, which don't match the above IP range .... Only my user sounds affected by this recent change in my tenant. As we have many customers using our compliance recording bot, we have opened all the ports in the firewall, which is not a good practice. Could I have some feedback about this issue ? Is Microsoft changing its IP ranges ? Thanks for your answer
MaskedCucumber
Jul 22, 2025 Place Teams Developer
140Views
0likes
1Comment
Compliance recording bot call establishment delay
Hello, I have a compliance recording bot, running for US companies, declared in my tenant. Customers are complaining about long call establishement delays. When looking for Microsoft IP that channel the invites, I notice they are coming from all around the world, from Japan or Ireland for instance. During bot creation I've set up its region to "Gobal", as my tenant allows me only to select "Gobal", "West Europe", and "Central India". I don't know if this is related to this configuration or not. Is there a way to lower these delays, and how ? Thank you for your answer !
Solved
MaskedCucumber
Jul 17, 2025 Place Teams Developer
485Views
1like
8Comments
Custom announcement for teams compliance recording bot
Hello, I’m trying to add custom announcement to compliance recording bot. I tried first using powershell commands : New-CsCustomPrompt New-CsCustomPromptPackage Set-CsTeamsComplianceRecordingPolicy -CustomPromptEnabled $True -CustomPromptsPackageId $PackageId But all three commands raise the same exception stating there is a missing resource. Then I tried using the bot itself, calling IAudioSocket.Send method, described here : https://microsoftgraph.github.io/microsoft-graph-comms-samples/docs/bot_media/Microsoft.Skype.Bots.Media.IAudioSocket.html The announcement works, but every participant can hear the announce, which is not desired in our case. Finally, I tried using audio routing groups, like described here : https://learn.microsoft.com/en-us/graph/api/call-post-audioroutinggroups?view=graph-rest-1.0&tabs=http The call to the GRAPH API works, putting the bot as unique source, and one participant as receiver, but the announce is still broadcasted to all participants. A few additions, Retrieving all the audio routing groups failed, with the API described here : https://learn.microsoft.com/en-us/graph/api/call-list-audioroutinggroups?view=graph-rest-1.0&tabs=http So my question : is there a way to change the default compliance recording bot announcement (“This call is being recorded”) by a custom one ? Thank you for your answer !
Solved
MaskedCucumber
Apr 28, 2025 Place Teams Developer
329Views
0likes
3Comments