Teams Phone Mobile - Compliance Recording
Hello, I am working on building a compliance recording feature on Teams Phone Mobile. I have a specific scenario where I would like to get inputs from the community. Scenario: Enterprise customer has Teams Phone Mobile solution from the Operator with compliance recording enabled. If for any reason, Microsoft Teams is down the operator has built a capability at network level that the users can continue to do regular mobile calls. Questions: Considering, that the compliance recording is enabled for the Teams Phone Mobile user. Now, since Teams is down the recording bot won’t join the call, but the call still connects without being recorded. This would be a violation. Is this understanding, correct? If the understanding is correct, can this be controlled within the Teams security group policies, or the operator will have to control it at network level i.e. if Teams is down any call does not connect?Compliance Recording Bot invite coming from unknown subnet
Hello, As of this morning, all my compliance recording bots fail to record my personal account. Invites are filtered by FW, with this IP range configuration, as stated https://learn.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-worldwide 52.112.0.0/14 52.122.0.0/15 When disabling firewall rules, invites are coming through. And are originated from 9.163.189.144 or 20.82.235.109, which don't match the above IP range .... Only my user sounds affected by this recent change in my tenant. As we have many customers using our compliance recording bot, we have opened all the ports in the firewall, which is not a good practice. Could I have some feedback about this issue ? Is Microsoft changing its IP ranges ? Thanks for your answer
