Forum Discussion
Citations on MS Teams IPad is broken
Hi,
Citations rendering on Teams(iPad) is broken. it works fine on desktop as shown below
but it shows an error saying "unable to access" on ipad. this was working fine a month ago but broken now.
Can i get some help?
Thanks
Azeet
4 Replies
- Prasad_Das-MSFT
Microsoft
Hi achebrol thanks for confirming. If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link.
- achebrolCopper Contributor
- Prasad_Das-MSFT
Microsoft
Hi achebrol , thanks for raising this issue. This issue is likely due to a recent change or bug in the Microsoft Teams iPad app. If citations render correctly on desktop but show “unable to access” on iPad, it’s not a problem with your Copilot agent or knowledge source setup—it’s a Teams mobile client issue.
We will repro this from our end and will raise a bug accordingly. Additionally, could you please share the iPad Teams version details where you are encountering this issue?
- Prasad_Das-MSFT
Microsoft
Update:
We have raised a bug for the same. We will inform you once we get any further update from engineering team. Thanks!