Forum Discussion
Chats are not disabled by policy in calls with contacts
If chats are disabled by meeting policy, it is still possible to write chat messages while calling contacts.
Preconditions
Disable Chat Messaging in Teams Meeting:
- Prepare a direct chat between two users.
- Go to https://admin.teams.microsoft.com/policies/meetings (Meetings -> Meeting policies).
- Update "Global (Org-wide default)". Set "Meeting chat" = "Off".
- Create a new messaging policy "no-chat". Set "Chat" = "Off" and "Chat with groups" = "Off".
- Apply this policy to one user (who is in the existing chat):
- Wait until policy is applied, re-login:
Steps to reproduce:
- Create a meeting, join it. Chats are disabled ➡ OK.
- Go to "Calls", call any contact. Chats are available ➡ NOT OK.
EDIT:
- Preconditions are changed.
- So, you are saying only one of meeting participants has meeting chat disabled does it mean only this user has global Org-wide default policy applied and all others have custom policy which enables meeting chat for them? Apologies for asking again, would you please share the repro steps again with all policies that you have in place so that we can have a local repro of this issue.
Meghana-MSFTMicrosoft
We will check this and get back to you. Could you please confirm about this - Global (Org-wide default) policy applies to all users in your organization unless you assign another policy. Since you have turned off meeting chat it must be turned off for all users in meeting but you said this happens when only one of the users has messaging disabled. Could you please let us know are you using any other policies as well?- Hi, sorry, I used a custom policy applied to one user, also both users communicated directly before applying the policy.
- Meghana-MSFTSo, you are saying only one of meeting participants has meeting chat disabled does it mean only this user has global Org-wide default policy applied and all others have custom policy which enables meeting chat for them? Apologies for asking again, would you please share the repro steps again with all policies that you have in place so that we can have a local repro of this issue.
