Forum Discussion
JFM_12
Oct 14, 2025Iron Contributor
Change Greeting Message in AA
Hello We have Auto Attendants that have "Menu Options" as configuration With a greeting message. Is it possilble with Powershell to change only the greeting message without touching the menu o...
Nivedipa-MSFT
Microsoft
Oct 14, 2025@JFM_12 - Thanks for bringing this issue to our attention.
Yes, you can update only the greeting message of a Microsoft Teams Auto Attendant using PowerShell, without modifying the menu options.
How to do it:
- Use the Teams PowerShell module (MicrosoftTeams).
- Retrieve the Auto Attendant object.
- Update the GreetingPrompt property only.
Example PowerShell:
# Connect to Teams
Connect-MicrosoftTeams
# Get the Auto Attendant
$aa = Get-CsAutoAttendant -Identity "<AutoAttendantId>"
# Update the greeting message (Text-to-Speech example)
Set-CsAutoAttendant -Identity $aa.Identity -GreetingPrompt @{ "PromptType" = "TextToSpeech"; "TextToSpeechPrompt" = "Your new greeting message." }
- Replace <AutoAttendantId> with your Auto Attendant's GUID or name.
- This command only changes the greeting; menu options remain unchanged.
- If you use a recorded audio file, set PromptType to "AudioFile" and provide the file.