Forum Discussion
Blank/empty error message appearing above Teams meetings apps
My company has had a Teams meetings app available for a while now, and customers have very recently started reporting unexpected new behavior.
I've attached two screenshots below, one from the app in a meeting context, and another from the app when it load as a tab in the event details.
After about 30 seconds, the blank error message with a triangle exclamation icon pops up (what you see in the screenshot). Clicking the "X" will close the message, but it's been reported that the blank error eventually returns.
To be clear, the blank error message is part of the teams interface — it is not anything that the app code itself is displaying.
Does anyone have any idea what this blank error is and what could be causing it?
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dave765 , could you please ensure that the pages you are loading initialize teams-js as documented here: Requirements for Building Tabs - Teams | Microsoft Learn
- Prasad_Das-MSFTMicrosoft
dave765 , could you please ensure that the pages you are loading initialize teams-js as documented here: Requirements for Building Tabs - Teams | Microsoft Learn
- nico1050Copper Contributor
Prasad_Das-MSFT I have created an app using the UI (https://dev.teams.microsoft.com/) and then downloaded the ZIP file. I do have the same issue. I first thought it is because of the icons, but that did not solve it. Any ideas? Do I have to do a certain setting?
Thank you for your help?
- Prasad_Das-MSFTMicrosoft
nico1050 , within your content page, add a reference to Microsoft Teams JavaScript client library using script tags. After your page loads, make a call to app.initialize(), or else your page isn't displayed.
We display a banner instead of hiding the app because we didn't want to prevent customers from using these apps.