Forum Discussion

Copper Contributor

Oct 09, 2024

Solved

Blank/empty error message appearing above Teams meetings apps

My company has had a Teams meetings app available for a while now, and customers have very recently started reporting unexpected new behavior. I've attached two screenshots below, one from the ap...

developer

microsoft teams

Prasad_Das-MSFT
Oct 10, 2024
dave765 , could you please ensure that the pages you are loading initialize teams-js as documented here: Requirements for Building Tabs - Teams | Microsoft Learn

Prasad_Das-MSFT

Microsoft

Oct 10, 2024

dave765 , could you please ensure that the pages you are loading initialize teams-js as documented here: Requirements for Building Tabs - Teams | Microsoft Learn

nico1050
Copper Contributor
Oct 29, 2024
Prasad_Das-MSFT I have created an app using the UI (https://dev.teams.microsoft.com/) and then downloaded the ZIP file. I do have the same issue. I first thought it is because of the icons, but that did not solve it. Any ideas? Do I have to do a certain setting?

Thank you for your help?
- Prasad_Das-MSFT
  Microsoft
  Oct 29, 2024
  nico1050 , within your content page, add a reference to Microsoft Teams JavaScript client library using script tags. After your page loads, make a call to app.initialize(), or else your page isn't displayed.
  
  We display a banner instead of hiding the app because we didn't want to prevent customers from using these apps.