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Greg Edwards's avatar
Greg Edwards
Iron Contributor
Dec 14, 2017

Fed up with Bluetooth lag on Surface Pro 4

Since I installed the Windows 10 Fall Creators Update, my Bluetooth experience has been miserable. I use Surface Mouse, Surface Keyboard, Surface Dial, Surface Pen, and a couple different Jabra Bluetooth headsets. It doesn't drop the connection, but the Bluetooth is so slow at times, accurately pointing at or selecting anything is a real challenge.

Some people have said it's a problem with the Bluetooth and Wi-Fi radios sharing bandwidth. Others have hinted that like other Surface drivers, the ones provided by Microsoft may not perform as well as generic manufacturer drivers. I'd like to consider trying generic Bluetooth drivers to see if performance improves. Can anyone point me in the right direction? Thanks!

  • MTSBob's avatar
    MTSBob
    Steel Contributor
    Jan 12, 2018
    I have found this to be the case as well. (SP4, Surface Kbd, Surface Pen, Wheel, and Mouse). It's gotten even worse with the addition of the new BT Surface Precision Mouse. FWIW, I'm not using any BT headsets or audio devices. The other behavior I've seen is sometimes when I strike a key on the keyboard it will repeat 10-20 times. I have since installed the Windows Insider update (fast ring) to see if it's been addressed and it has not made a difference.
      • MTSBob's avatar
        MTSBob
        Steel Contributor
        Jan 30, 2018
        No solution. It seems to have something to do with a delay in the BT devices reconnecting after going inactive. If I don't type for a while, the keyboard seems to take a couple keypresses to wake it up/reconnect it. Same with the mouse. It's hard to imagine that anyone at Microsoft ever actually tried using these peripherals in their day to day routines, because the problems are immediately apparent and would drive anyone crazy.

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