Forum Discussion
Fed up with Bluetooth lag on Surface Pro 4
Since I installed the Windows 10 Fall Creators Update, my Bluetooth experience has been miserable. I use Surface Mouse, Surface Keyboard, Surface Dial, Surface Pen, and a couple different Jabra Bluet...
Daniel Duque
Microsoft
MicrosoftHi! Did you found any solution? I have the same problem...
No solution. It seems to have something to do with a delay in the BT devices reconnecting after going inactive. If I don't type for a while, the keyboard seems to take a couple keypresses to wake it up/reconnect it. Same with the mouse. It's hard to imagine that anyone at Microsoft ever actually tried using these peripherals in their day to day routines, because the problems are immediately apparent and would drive anyone crazy.
I've started to wonder if maybe it has something to do with the way my organization has configured my device. I'm tempted to blow away the image and just do a completely fresh install to see if the issue persists. I previously had trouble using the Wireless Display Adapter with my SP4 and even went to the trouble of swapping out the adapter before I discovered that my org's IT department had applied policies that were blocking the communication.
Hi. Read your post. Have a few solutions for you:
First, I've found that when I'm downloading files using Microsoft Edge, my bluetooth mouse is EXTREMELY laggy. But when I download on Chrome browser, that lag completely disappears. Edge has given me more issues than it's worth. I like the browser, but it's extremely resource heavy.
Second, I've found this link to be helpful:
http://www.surfaceforums.net/threads/jumpy-bluetooth-mouse-fix.8164/
let me know if this helps.
Interestingly, another (probably unrelated, but who knows?) Bluetooth issue late last week forced me to reset Windows on my Surface Pro 4. I did the "keep my files" type of reset, but it was the first time I'd completely reset Windows since last May. And I will say the issue seems to be much better ever since. My Bluetooth lag is not gone completely, but it's now extremely intermittent and only barely noticeable. As this is my work PC, I can never be sure that it's not due to some goofy configuration or AD policy that my IT department has applied. So, I'll keep an eye on it and update here as possible. Thanks!
