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pmarsh508's avatar
pmarsh508
Copper Contributor
Apr 28, 2023

Video Encoder Hardware Failure?

Monitoring a Teams SurfaceHub meeting in the Admin Center. "Video Stream Experience Details Outbound" is RED with "Video Encode Hardware Failure".

Anyone have any incite?

3 Replies

  • Hello pmarsh508,

     

    If the issue is related to Teams Admin Center, kindly raise a case with Teams support for further assistance.

     

    Thank you,

    Cezar 

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