Forum Discussion
pmarsh508
Apr 28, 2023Copper Contributor
Video Encoder Hardware Failure?
Monitoring a Teams SurfaceHub meeting in the Admin Center. "Video Stream Experience Details Outbound" is RED with "Video Encode Hardware Failure". Anyone have any incite?
Thomas Krieger
Oct 18, 2023Copper Contributor
We see similar issues, any public resolution available?
pmarsh508
Oct 19, 2023Copper Contributor
Thomas Krieger Our external camera was causing the issue. Updated its firmware and things are happy happy.