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Max Donner's avatar
Max Donner
Brass Contributor
Jun 12, 2018

stuck at 0% processing

Uploaded to Stream an MP4 video created in Skype for Business, size about 146MB, length about 40 minutes, upload was successful but processing did not proceed beyond 0% after a long wait/leaving to do other tasks.

 

Took this MP4 video and re-encoded it using Handbrake, this resulted in a smaller file (40MB in size). Upload was successful, but again stuck at 0% processing.

 

Took another random MP4 video, size is 47MB, 10 minutes long, uploads fine but again stuck at 0% processing.

 

Other things tried: delete video and try again, publish

 

Help me determine if I am the problem or Stream is the Problem.

 

Thank you,

M

  • Marc Mroz's avatar
    Marc Mroz
    Jun 12, 2018

    That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.

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