Forum Discussion
stuck at 0% processing
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
F_Cravioto Please open a ticket. In the meantime, cancel and retry until it works.
Max Donner this is where I have issue with 365 as an end-user. It is quite cumbersome for non-IT knowledge workers to navigate the escalation process of their internal technical support to have someone with authority/relationship to open a support ticket with Microsoft. Unable to find quick remedy, these workers often turn to shadow IT solutions (e.g. YouTube, Vimeo, in this case). I really wish Microsoft had a way to help enterprise end users with their O365 issues without having to ask an administrator to open a ticket. /rant
Peter Mcdermott I hear you and thanks for sharing that experience. I too would feel frustrated by lack of authority to report an issue as a non-admin, while being under pressure to find a quick resolution. I'll tag @Dwyane George again in case he has any feedback. Thank you again Peter.
Max Donner thank you for passing that along. I also wonder if this is related to rendering of videos from live Teams events? If so, I imagine that users faced with long rendering times may opt to use other platforms, frustrated that they cannot quickly send out recaps from their larger events. Just a thought.