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Max Donner's avatar
Max Donner
Brass Contributor
Jun 12, 2018
Solved

stuck at 0% processing

Uploaded to Stream an MP4 video created in Skype for Business, size about 146MB, length about 40 minutes, upload was successful but processing did not proceed beyond 0% after a long wait/leaving to d...
  • Marc Mroz's avatar
    Marc Mroz
    Jun 12, 2018

    That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.

AlexH980's avatar
AlexH980
Iron Contributor
Dec 28, 2019

Lewis-H thanks for sharing.  I just came here to add my voice to the pile of others who are having this issue.

 

Sounds like MS needs to improve how Stream handles bulk imports.  As anyone transitioning to this product will no doubt hit this frustrating wall.  

 

Do any product members hang around this forum?

Max Donner's avatar
Max Donner
Brass Contributor
Apr 02, 2020
AlexH980 Maybe Dwyane George can help? I see they are a regular in the Stream Service Updates forum.
  • Dwyane George's avatar
    Dwyane George
    Icon for Microsoft rankMicrosoft
    Apr 02, 2020

    thanks for adding Max Donner. AlexH980 - are you still encountering this issue? We're experiencing substantially larger workload in Stream and other M365 workloads so there are some increases in service latency for video processing and other workflows. Can you open a support ticket so that we can investigate if the issue is ongoing? Thanks.

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