Forum Discussion
stuck at 0% processing
- Jun 12, 2018
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
- Max DonnerJun 13, 2018Brass ContributorI haven't heard of any more trouble from the end-user, so we'll mark this "resolved". If it happens again, I'll tag you to further troubleshoot. Thanks again for your fast assistance Marc.
Max- Swalter75Nov 17, 2020Copper Contributor
Max Donner I have had this issue intermittently. I am currently waiting on about 10 videos to process. Has been like this for two hours. 11/17/20. 0% processing on Teams videos that are about 15-20 minutes each.
- cassandrachinNov 17, 2020Copper Contributor
Swalter75 I am also experiencing this issue. My video was a recorded Teams meeting that ended ~50 minutes ago and it's still stuck at 0% processing on Stream.
- jorbjeMar 15, 2019Brass Contributor
I also have this problem. Sometimes the process starts after uploading. Other times it will never start, not even after several hours. I uploaded a bunch of videos last night. This morning they are still 0% processed. I have to delete them and upload again. That usually helps.
- Phil LewisMar 28, 2019Copper Contributor
jorbje I am having this problem - I uploaded 1 and it processed normally. I uploaded 4 in a row without waiting, and they all stayed at 0% for hours. So I deleted all four and re-uploaded one. It is still stuck at 0%.