Forum Discussion
stuck at 0% processing
- Jun 12, 2018
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
Max Donner this seems to still be an issue. Yesterday's 2 minute video never did process. Stream timed out overnight. I was able to come in this morning and delete and upload the video several times and finally it processed and we were able to view it. Today, we are again stalled out at 0%. I wish there was a way for me know if we are doing something wrong or if there is a problem with our connection or an issue with Stream. It is very frustrating! I would greatly appreciate any tips or hints on this issue. Thank you!
- Max DonnerDec 05, 2019Copper Contributor
shannonann66 Wish I could help. My take is that whatever server farm Microsoft Stream lives on, it can't always handle the load.
For all who are affected, it may be good to open up a support case through the O365 admin portal- even if it only happens once. I imagine enough cases opened would create incentive for them to look at it more closely.