Forum Discussion
Recorded a meeting - playback has no sound
Hello there -
I recorded a Teams Meeting today wearing my Teams Certified Earbuds from Jabra. When I played back, there is no sound. I'm thinking that Teams does not recognize external audio devices for recordings? I was talking just fine in the meeting and people heard me. I avoid my laptop audio because I get complaints of echos.
Any advise or experience in this area would be appreciated. I'm thinking I just need to use the laptop audio going forward...but was hoping not to.
mclemmons I am experiencing the same issue!
I'm hoping for a solution or work around meanwhile.
I shared my desktop to present a PowerPoint presentation and the recording automatically saved in OneDrive has no sound.
I turned on the option to include audio prior to the start of the training. I also tested it again after I realized the recording was missing audio.
stevenputtMicrosoft
I was having this issue and stumbled on a simple fix. I just hooked my computer to a monitor via HDMI and the monitor doesn't have speakers. Go to Sound from the windows search bar and check your output. Silly mistake but in the meetings audio works fine on headphones so I assumed the video playback would do the same. After switching the sound output, all good.- stevenputt
Here Susan. This was all I had to do. I had to change it from HDMI to my headset.
Change Audio Output in Windows 10 – Welcome to the Help Center (caiu.org)
stevenputt - this was exactly my issue. Thanks
- Hallo
Please how do I do this? I tried what is written here. Still no sound from others
mclemmons Is only your audio missing or is audio completely missing in the recording?
Thank you for your inquiry.
It was the audio - I had recorded while using my Jabra headset and played back and could not hear anything, though the video was fine. I ended up switching to the laptop audio and heard it just fine. So I guess all is okay.
The training video was for a client and I had about 12 people on the call during this training (all guests). Come to find out it was all for nothing because Streams does not allow you to share with a guest. One of the most lamest limitations one can think of. So now we'll do a Zoom meeting, or Gotomeeting so I can record and they can view.
Thanks Microsoft....I'm out there talking up MS365 to clients, and then this restriction of the Streams video is kinda a embarrassment.
- I have the same problem. Mine was a Teams meetings. I could hear only myself at the end of the recording. Please any ideal on how to recover the Audio. Could not hear the others.
Hi Christy I have no idea why but I was able to hear the audio as long as I had the laptop hooked up to Bluetooth speakers -- I was then able to hear the audio on the recording -- just be aware that I had difficulty then hearing again on the laptop using its own speakers in other meetings -- so to switch back and forth is a pain, often involves me rebooting to be able to use the laptop speakers again, but at least I was able to figure it out --
bottom line, if your laptop speakers arent working for some reason, try opening up your Bluetooth and using Bluetooth speakers (make sure they're not already connected to another device like your phone -- if they are, you have to disconnect the other devices from the Bluetooth speaker first for your laptop bo be able to use it. Hope this helps, HAPPY NEW YEAR from NYC! Christy1895
mclemmons Just before you join a meeting, there should be a screen that lets you choose mute or video off...near the middle of that screen is a gear. Click on the gear and you will see a choice as to which speakers to use and which mic. I deselected my Jabra for both there.
Lynnette_01 I had a meeting on Teams which was recorded. After the meeting, i downloaded the recording only to found out that it has no sound. Is there anything i can do to fix this?
- Unfortunately I also have no audio on the recordings on iPad and iPhone but it works fine with Macbook
What should I do. I really need to study from my iPad and iPhone it’s hard to just stuck with the computer- Toss the Apple stuff........seriously.
To have a sound in the records of MS Teams meetings make sure you have the same Output and Input device in Windows Settings->Sound and in MS Teams Settings->Devices like on a picture below.
You can test it via recording a Teams test call. If there is a sound on a record it should be fine with the real meeting as well.
In my case there are 2 options as an Output for my Jabra Wireless headphones, and only choosing the same in Windows and MS Teams gave the positive result.
