Forum Discussion
mclemmons
Jun 25, 2020Copper Contributor
Recorded a meeting - playback has no sound
Hello there - I recorded a Teams Meeting today wearing my Teams Certified Earbuds from Jabra. When I played back, there is no sound. I'm thinking that Teams does not recognize external audio de...
stevenputt
Oct 05, 2021Former Employee
I was having this issue and stumbled on a simple fix. I just hooked my computer to a monitor via HDMI and the monitor doesn't have speakers. Go to Sound from the windows search bar and check your output. Silly mistake but in the meetings audio works fine on headphones so I assumed the video playback would do the same. After switching the sound output, all good.
SusanP_365
Oct 11, 2021Copper Contributor
- stevenputtOct 11, 2021Former Employee
Here Susan. This was all I had to do. I had to change it from HDMI to my headset.
https://support.caiu.org/hc/en-us/articles/360037458834-Change-Audio-Output-in-Windows-10
- SusanP_365Oct 11, 2021Copper ContributorThank you My sound setting is on Speaker Realtek. If I disconnect the monitor I get sound.
- stevenputtOct 11, 2021Former EmployeeMine does the same. I think Realtek is the default speakers in the computer but this will redirect to your monitor if plugged in. You'll have to connect another audio source (headphones or bluetooth) and switch the audio out to that. At least that's what I've had to do. Changing to Realtek doesn't work for me.