Forum Discussion

Copper Contributor

Jun 25, 2020

Recorded a meeting - playback has no sound

Hello there - I recorded a Teams Meeting today wearing my Teams Certified Earbuds from Jabra. When I played back, there is no sound. I'm thinking that Teams does not recognize external audio de...

Paul_B860

Copper Contributor

Nov 13, 2020

Lynnette_01 I had a meeting on Teams which was recorded. After the meeting, i downloaded the recording only to found out that it has no sound. Is there anything i can do to fix this?

Marc Mroz

Microsoft

Nov 16, 2020

Paul_B860 You could have your IT admin put in a support ticket to Teams to see if there is anything that can be done. But my guess is that if whatever bug happened dropping the sound from the original recording there isn't a way to recover this.

JayG05
Copper Contributor
Aug 18, 2021
Marc Mroz - It's not a bug in ANY OS like Ios or Android.
It's a "bug" if you say, in teams: A Limitation, that recording can be done using a 3rd party tool like Snagit or Camtasia Studio on a Full Machine like a laptop but not on a phone.
Have already tried recording using Ios Native recorder, Snagit and same on Android.
It's a "BUG"/Limitation of Teams, which I'm sure Users would like to see resolved/fixed in new releases.
Tnx
Jay
- Toqeer_Abid
  Copper Contributor
  Aug 25, 2021
  JayG05
  I am not able to record even by 3rd part APPs. Other person call is not recorded, however mine voice and screen recording is fine. This is much disgusting. In corona environment this could be much helpful.