Forum Discussion
mclemmons
Jun 25, 2020Copper Contributor
Recorded a meeting - playback has no sound
Hello there - I recorded a Teams Meeting today wearing my Teams Certified Earbuds from Jabra. When I played back, there is no sound. I'm thinking that Teams does not recognize external audio de...
rodionov85
Jan 13, 2023Copper Contributor
To have a sound in the records of MS Teams meetings make sure you have the same Output and Input device in Windows Settings->Sound and in MS Teams Settings->Devices like on a picture below.
You can test it via recording a Teams test call. If there is a sound on a record it should be fine with the real meeting as well.
In my case there are 2 options as an Output for my Jabra Wireless headphones, and only choosing the same in Windows and MS Teams gave the positive result.