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Fakrul Alam's avatar
Fakrul Alam
Copper Contributor
Dec 11, 2018

Skype for Business online Call queue issue - Busy on Busy

Hi,

 

Is Busy on Busy option is available in Skype for Business online? In Skype for Business online call queue what I observe is if any member/agent is on call; it will still ring his/her number when there is a new call in the queue. I am wondering whether anyone having this issue?

 

Thanks

Fakrul

 

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